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Frequently Asked Questions

Moving can feel overwhelming, and we know you may have questions along the way. At Family First Moving & Storage, our goal is to make your experience as smooth and stress-free as possible. Below you'll find answers to some of the most common questions we hear from our customers. If you don't see your question here, feel free to give us a call. We're always happy to help!

  • Who is Family First Moving and Storage?

    We are a family-owned and operated moving company with over 20 years of experience. Our team is committed to treating every customer like family by providing professional, dependable, and affordable moving services across Florida, Alabama, and beyond.

  • What types of moves do you handle?

    We specialize in:

    • Local residential moves
    • Long-distance moves (up to ~800 miles)
    • Office and commercial relocations
    • Full-service packing and unpacking
    • Loading, unloading, and moving supplies
  • Do you provide packing materials?

    Our office is located in Pensacola, FL. We proudly serve the surrounding areas, including Gulf Breeze, Navarre, Destin, Milton, Santa Rosa Beach, and more.

  • Are you licensed and insured?

    Absolutely. Family First Moving & Storage is fully licensed and insured. We hold an active USDOT number and follow all federal and state safety regulations for household goods transportation.

  • Do you offer discounts?

    Yes, we proudly offer military discounts on long-distance moves as a way of saying thank you to those who serve.

  • What are your hours of operation?

    • Monday–Friday: 7:00 am – 6:00 pm
    • Saturday: 8:00 am – 2:00 pm
    • Sunday: 10:00 am – 2:00 pm
  • How do I get a quote?

    You can request a free, no-obligation estimate by calling us directly or filling out our online quote form. We’ll review the details of your move and provide a clear, upfront price.

  • What sets Family First apart from other moving companies?

    We combine professional service with a personal touch. Our crews are highly trained, respectful, and efficient. Because we’re family-owned, we treat every move as if it were our own, ensuring your belongings arrive safely and your move is stress-free.

  • Are you hiring?

    Yes! We’re always looking for motivated, hardworking individuals to join our team. We provide hands-on training in safety, customer service, and moving best practices. Visit our Careers page to apply.


Ready to Move?

Let Family First Moving & Storage take the stress out of your next move. Whether you're going across town or across state lines, we've got you covered!

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(850) 930-3261
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3818 N 9th Ave

Pensacola, FL 

32503

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Mon - Fri
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