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Reviews

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(850) 930-3261
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3818 N 9th Ave

Pensacola, FL 

32503

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Mon - Fri
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We had a wonderful experience with this company, especially with Ricky and the team that came out. Ricky was an absolute MAGICIAN at packing the moving truck - even the moving company that unloaded commented on well he did. I’ve found that packing a moving truck is an art form and the ability Ricky had to Tetris everything was superb. They were all attentive and very careful with the numerous antique furniture pieces we have. They all worked quickly and efficiently, and were also laughing and joking with one another throughout - something I personally find to be important! Also, Frank was lovely for checking in before, during, and after the process. All in all, I would use their services again in a heartbeat - though I hope to not have to move again any time soon 🤣

Megan Stapleton

★★★★★


Great movers and very fair priced. Guys didn't complain at all and treated my stuff like it was theirs. Highly recommend!

Luke Schaberl IV

★★★★★


Excellent customer service, Frank the owner was extremely helpful and the guys were great and very respectful. Thank you Frank

M Diaz

★★★★★


Arrived on time. Very good job and the guys were awesome.

Don Baker

★★★★★


The staff was polite, professional, careful with my things, and they worked hard to get the job done quickly. I highly recommend this team.

Chris

★★★★★


We hired Family First to handle our move from Florida to Alabama. Ricky, Jordan and Breelan were very respectful and careful with our belongings. They took special care when moving items through doorways and hallways as to not damage the items or the property. I would recommend this company to anyone needing moving services. The price was also the best I was quoted in the area.

Abby Hayes

★★★★★


We have used Family First Moving and Storage on several occasions, they never fail to amaze us in their handling of our request and throughout the process. Frank and the whole staff at Family First are awesome

Angelina Parker

★★★★★


The 3 guys that were sent to help me with my move were awesome! Great service! - Ms. Gooden

Tasha Mack

★★★★★


Our family have used Family First for two moves now and they are the best - from quick response reservation and booking to confirmation to the actual move. Moving is always stressful and I thank them for being so reliable!

Kris Fisher

★★★★★


They were on time, pleasant, worked hard, and took great care of my belongings as if it were there own. I would highly recommend them and if I ever need a moving company again they will be tops on my list!

Colleen Pack

★★★★★


I could not speak highly enough of the moving services! We have used them for 2 moves now, but this time around Jordan, Ricky, and Mike were exceptional!! Our move could not have been easier. I could not thank them enough.

Ava Houser

★★★★★


Move went very professional and smooth. Great to work with the whole crew.. we're very truthful in with the disclosed and being close to your estimate. Great job!

Randy Herman

★★★★★


Fantastic service. They answered same day and were out within two hours. Great price. Customer service was on point. Professional. I could keep on and on. Long story short. Trust this company, they do the right thing and take care of you.

Greg Bulls

★★★★★


What a great experience. From changing dates at the last minute due to wonky seller to the hard working, extremely polite and accommodating movers and a fair price to boot. We highly recommend Family First!!

John Dooley

★★★★★


Frank and his team were very professional and helped deliver a quite challenging delivery to a client with flying colors. They were accessible, communicated with us throughout the entire process and addressed all of our concerns.

Kristina Bascandzieva

★★★★★


Frank at Family First was awesome. I had to change my move date several times. I called him on Thursday for a Saturday move in. He called another customer and asked her to switch dates to accommodate me. All of the crew did a good job. They were polite, hard working and asked questions if they weren't sure of what to take and where to put it. I highly recommend them. The price was manageable too

Becky

★★★★★


If I could put 100 stars on this company, I would!! In today’s world where you are continually given incorrect information people don’t care Frank and his team are absolutely amazing. Ricky And Jordan have impeccable manners and treated me and my furniture with total respect. Quite honestly, I was terrified of this move. Frank came by and reassured me Everything was going to be OK. I ended up getting shingles from all my worry and from that point forward Frank set it up to a whole new level. Just know this is a local owned company that has been in Business for many years. COVID hurt all our businesses That are small family owned or local. So if you need a move Nextdoor down the street in another neighborhood or another city, Or cross country, you will not be disappointed in their service. I am incredibly blessed and glad that I have met Frank and his crew. You’re in good hands with these guys. I must tell you over and over you cannot go wrong with this company!!

Barbara Riesenberg

★★★★★


Carlos stopped by my facility at extra space storage and is highly educated and very insightful when it comes to helping customers and ensuring customers have good customer service. It was very delightful to talk to him. And I look forward to working with you guys in the future!

Joe B.

★★★★★


Very professional! Special attention to my more delicate wood furniture! I am very pleased!

Michelle McCafferty

★★★★★


Great people to be around very professional, and does everything to satisfy each and every customer

BF Happy Movers LLC

★★★★★


Very polite and professional movers. They were on time and very careful moving my furniture. I would highly recommend them.

Chuck Thomley

★★★★★


I only use Family First and have never been let down. Frank and his folks feel like family. They have polite and professional friendly movers provided responsive and timely service. Delivery was damage free and convenient.

Linus Aeroplan

★★★★★


Awesome service! Arrived on time. Worked quickly and handled my items with care! Would use again and recommend to all.

Kayley Sanger

★★★★★


Fast and efficient moving service! Called to schedule a move and the Owner (Frank) had me booked for the next day!! The crew that did the heavy lifting Ricky, Eric, and Nick were very professional and took care of my items definitely recommend those guys! Great crew.

Chris Webb

★★★★★


We had to move our mother quickly and thanks to Frank and his company. Frank was very accommodating and caring and made the move with no stress!!!! Thanks again and we would definitely recommend your company!

William Joseph

★★★★★


The movers we had were extremely nice & helpful. They were very careful with our stuff and got things done in a good amount of time! Would use again!

Rae ఇ

★★★★★


The guys we had were extremely nice and helpful. Worked super hard and were very careful with everything. Would highly recommend.

ShipShape Exteriors

★★★★★


The crew we had did a terrific job moving all of our stuff in an efficient manner. They worked really hard and were very careful with all of our belongings. They even vacuumed and swept the rooms without being asked to do it!

Matthew Barrett

★★★★★


So I hired Family First Moving and Storage on 01/17/25. I must say that this has been the smoothest and most efficient move I have ever done!! The gentlemen that moved me were very friendly and professional. The assisted me with packing and moving. When they unloaded the truck, they placed the boxes neatly in the house. I was truly amazed. It made unpacking easier.  I highly recommend Family First Moving and Storage, you will not be disappointed.

Sandra Hinds

★★★★★


They really were great! I booked with another company to begin with, who was WAY overcharging for the move.(And scammed me out of $1,000) I was given a great rate. He stuck within the quoted amount,the guys were on time ,extremely professional and proficient! Thank you so much. 10/10 recommend!

Heather Harris

★★★★★


This is the second time we have used them, both times were great! They arrived early, were very careful with our belongings and were extremely respectful!  Frank, who made all the arrangements was also very good and knowledgeable! I would give them 10 stars if I could! Greg Mills

Gregory T Mills

★★★★★


Frank and company did a great job, showed up early and loaded me up and unloaded even faster.  The three gentlemen that showed up that morning were gentle with our stuff and respectful. I would recommend this moving company to anyone, they are the best!

Greg Mills

Greg Mills

★★★★★